My Work Accomplishments

Here is a list of some of the major accomplishments I've been able to make so far in my career.

In 2002 I worked in the Physics department at the University of Michigan and helped assemble components of the particle detection panels for the LHC ATLAS project. I learned how to setup infrared sensor systems to calibrate tolerances.
http://atlascollab.umich.edu/
https://news.umich.edu/michigan-integral-to-world-s-largest-physics-experiment/

In 2007 while a Technical Writer at D-Link's HQ in Taipei, Taiwan I worked with a cross-functional group of Mechanical Engineers in Chinese to craft the English description of the FuChat cordless phone design concept.
https://www.idsa.org/awards/idea/communication-tools/fuchat

In 2011 I helped release the new product Pogoplug Series 4 and Pogoplug Mobile into the global market. I helped take the product from design concept, through RFQ selection of a new CM, EVT, DVT, PVT, and mass production.
https://www.anandtech.com/show/5240/pogoplug-series-4-introduced-usb30-meets-the-cloud

In 2015 at GoPro I redesigned and streamlined the standard operating procedures for the global camera returns systems at 3PL sites in the US, Europe, and Asia. I created a unique operations program that helped recover an additional 10% of the total returned cameras worldwide.
https://gopro.com/help/articles/solutions_troubleshooting/HERO4-Camera-Will-Not-Power-On

In 2017 I managed a small team of QA Engineers that worked on the top-priority project for the FOXNOW media streaming applications. I helped setup a build release naming and numbering convention that streamlined the continuous release of builds for testing and public release.
https://www.fox.com/article/-598b6e18311288001fef0f04/

In 2018 I managed the test efforts for Industrial IoT systems, ESPN's live scoring database system, transportation telematics routers, and a pharmacy benefits system.
https://www.tako.com/products
https://www.espn.com/analytics/
https://www.calamp.com/products/telematics-routers/
https://procellahealth.com/features.php

In 2019 I helped reconfigure the supply chain and QA process for ThinkWrite Technologies educational headphones, headsets, and USB chargers. I did this through enabling direct contact and relationships with the CMs in China.
https://ithinkwrite.com/product-overview